Hi
I have just replaced imaging unit 4 on the printer, following all the correct instructions doing it the usual way using the tool to mount it properly, turned on the printer and all was fine until I started to print.
Suddenly, thin black plastic comes out of the paper hole where normally the printed document would come out, and is all torn and crumpled, maybe double the length of an A4 Sheet (same width), and eventually jams. I remove the jam, and discover that 004-347 which is Accumulator Belt home position failure error code is showing.
Could anyone please advise? I am utterly bewildered as to what has happened.