Xerox 5755 Held Required Resources
Hi, The problem is that when we print pre-formated documents that contain both an envelope and letter size documents, the printer will dispay the Held Required Resources message at the printer. When...
View ArticleWorkCentre 5765 -- need to set defaults for all users after installation
Hello! I have three computers in a domain environment that print to a WorkCentre 5765. Our organization does not put printers on AD, so it is mapped via tcp/ip port. These computers will be used by...
View ArticleWorkCentre 3315 -System Fault:0
System fault :0file excepthndl.cline 1795Task lmT0P413c51c4 user tried to stop print job by pulling out the paper drawer. printer won't go to ready state just keeps restarting with the above message
View ArticleSamba 4 and Xerox drivers
Hai, Is there a tool so i can change the default settings in the Xerox driver so it wil work on my Samba 4 print server.All my printers EXCEPT 1 Brand aka XEROX dont work on my samba server.For hp i...
View ArticleWorkcentre 7556 goes offline
Hello,The WC 7556 goes offline at least two times every day and I must set online manually. It shows an error: 03-504-00 Machine is offline and will not accept new jobs submitted over the network.......
View ArticleWC5775 Says there is a paper jam, but we can't find any jammed paper
Hi there,I have a WC5775 that is displaying a paper jam error message for areas 3 & 4. I am unable to find any paper stuck anywhere inside the machine and am wondering if this is a faulty sensor...
View Articleprinting from website kills print queue
We have two models of Xerox printers: Phaser 3600s and Phaser 4620s.We are using the latest version of the global print driver PS for both models on a centralized Windows Server 2008 print server.Any...
View ArticleWC7545 Randomly grabs wrong size paper midway through jobs
Hello!I have a WC7545 that occasionally has a problem with paper sizes used to complete copy and print jobs. For example.... sometimes it will start an 8.5x11 copy job, produce a few normally, and...
View ArticlePhaser 6180 Print Out Strips
We have a Phaser 6180DN, and recently it started to print out strips of yellow and meganta color on the print job (please see attached image). All cartridges are at least 50% full, and we tried to...
View Article4620 - intialization and warming up continous loop
We have a bunch of 4620s that seem to have this continous loop of intializaing and warming up. It goes from one status to the other and back again. ie intializing, then warming up, then initializing...
View ArticlePhaser 7760 thick paper or any media except plain thin paper spotting in...
Hello, I noticed my 7760 prints many dark spots in pure white areas giving a dirty appearance to the white areas. I have tracked this to paper settings, most settings besides plain paper do this....
View ArticlePhaser 7760 Light Streak accross yellow fill page
Hello, I have noticed some problems with some colors prints on our 7760. I printed the trouble shooting print quality pages. The problem fits exactly with the first problems illustration. "Light...
View Articleneed Phaser 440 driver please
Hi Im trying to setup my old Phaser 440 at the tme i recived the printer was the top of the line, I think retail was $10,000 beautiful print also at the time ink roll 275.00 and paper 1.00 persheet,...
View Articlexerox phaser 6280 won't print from remote computer
I installed the driver on the remote computer and entered the port number, IP address, Raw protocol, SNMP status enabled (I've tried disabled, too), but it doesn't print. Queue says "printing..." then...
View ArticleXEROX WorkCentre 7545 will only print red text
I have a XEROX WorkCentre 7545. We have several users that print to this printer. only two of the users are having this problem. About once a week when they print to the printer, their print jobs...
View ArticleWorkCentre 5230A Jams every few pages
Hello- We have a WorkCentre 5230A that we use for priting instruction manuals. These manuals are typically about 8 pages long (4 sheets of paper, 2-sided) and we have the finisher apply one staple to...
View ArticleWindows 8 and 8.1 Compatibility Matrix
Attention Windows 8 Users: Please refer to this document for information regarding which of our products are compatible (and to what extent) with Windows 8 Compatibility Matrix. The document also...
View ArticlePrinting Garbage
I have 80 Xerox MFD's installed at a customer (Phaser 3635, WC7120, WC7220). Users print through a Windows 2008 server, majority of the desktops are 64bit. Randomly a user will get a SPLWOW64.exe error...
View ArticleXerox Phaser 6300 display not working, red light, can't reconginse what error
Problems are:1) Printer display doesn't work. It's common problem for that models. We tried to order new display at local service, they says "we are finding it" and after month they still "searching...
View ArticleWorkCenter 7665 prints only 2 pages
I have several Xerox WC7665 Pros with the same problem. No matter what driver I use, within a week or two, they stop printing large jobs and only print 1 or 2 pages. This causes the users to have to...
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