Phaser 7760 smudging on MPT only
I'm getting a red line and smudge only from the manual feed tray on my Phaser 7760. Any suggestions?
View ArticleXerox Device Manager Failures
My team currently utilizes Xerox Device Manager in our environment to support 1000+ printers in a retail environment. We've had XDM for almost a year and are trying to utilize it for our first ever...
View ArticleThe difference between JPG and PDF
Recently, we had some quality issues printing full color 11x17 posters on our XEROX WorkCentre 7665. There were several faint white lines running the full length of the page. We placed a call with...
View ArticleColor qube 8570 isnt using cyan color
Good day Im having some issues with a qube 8570 that is not printing using the cyan ink. there is no error message only the prints are all in magenta when we try to print in blue or cyan. we are using...
View ArticlePhaser 6000 - Exclamation Mark Blinking
Hello, if I try to print from my Phaser 6000 Pc the orange ! starts blinking and it doesn't print.I've already tried the following: Restart the printerReinstall the printer on my PC (windows 7) The...
View ArticleSplwow64.exe error Xerox workCentre 5765
A user just emailed me not too long ago and said they were getting this message ----->splwow64.exe - system error - the program can't start becasue x2utilHL.dll is missing from your computer.Cant...
View ArticleXerox Color 550 - Coated Paper 2 Jam on the right side.
Hello, We seem to have a problem with the Xerox 550 color printer coated paper 2. We don't know if it's the paper's fault or the machine since it's the only coated paper we have. Printing with normal...
View ArticleForce print to trays 3610
I need to be able to specify the print tray that is used when I send a print. For example, if I send a print to tray number 1, I need it to come out of tray one, regardless of whether or not the same...
View ArticleHow do I set my Phaser 660 to print 1-sided by default?
My Phaser 660 prints 2-sided by default. How do I set my Phaser 660 to print 1-sided by default? I rarely print 2-sided and I keep forgetting and have to print twice :( Thanks
View Articleoffset stacks
DC8002, DocUSPJob 1- 4300 sheets of 80# hvy weight stock 2 sidedjob 2- 3100 sheetsmultiple up ( 4up 12 x 18) submitted via HOT FOLDERwill not offset in sets of 50. I tried these settings in different...
View ArticleWorkcentre 6505 not printing black anymore.
Hello, We purchased a Workcentre 6505N in March of this year. Recently the black began to fade to grey and has now stopped printing anything in black at all. We have replaced the ink but that did not...
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Users Cannot Print, but can scan/copy (invalid IDs)
All users at a remote facility are suddenly unable to print to the Xerox Workcentre 5740; however they can scan and copy. Whenever a user attempts to print to the Xerox, the print goes through to the...
View ArticlePrintingscout Error
I'm running the newest Xerox drivers on my Mac OS X 10.9.2 and I get a "PrintingScout Some of the driver files are missing or corrupted. Please re-install the driver and retry." message every time I...
View Articlepaper guide
I am looking for a recent Specialty Media Guide and cannot locate one. I have an August 2011 dated list and was thinking there would be a more up to date list? thanks.
View ArticleRemoval of print drivers from Windows 7 - part deux
Hope someone can help me. We have various WorkCentere copiers (7125/5330/7554/7556) with PCL6 drivers installed to a Windows 2003 server. Recently did our domain migration/upgrade and now I have a...
View Article8570 Job Account Records Disappear
ColorQube8570 seems to delete job accounting records every time the IP address is changed. Can anyone tell me if they're still accessible, and if so, how can I get them transferred to the Usage...
View ArticleColorQube 8570/8870 ICC Profiling
Hi Xerox Support and pro-users! I am from Germany and an IT Consultant, I am trying to optimize our workflow in my company for various task. Now I am confronted with a Colorworkflow for our in House...
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Linux Cups PS error on Workcentre 7845 on multiple pages
Dear all, We have a problem on two Xerox Workcentre 7845, you have lots of strange characters, if printing more than 3 pages with Linux Cups driver. First 2,5 pages are ok but the rest are all strange...
View Articlexerox phaser 5400
I have a old but good printer the 5400 the printer infeed keep lifting to feed paper. causing paper feed error. I think a sensor is out anyone which sensor is bad?
View ArticleXerox Phaser 8560 Not printing red
I work at a business whose main colour is red so the fact that it is having issues is not good for us. I have tested and cleaned and run all the diagnostics and I cannot seem to get the red to work...
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