There are many ways to interact with print providers. If we are talking about online stores that are selling printer accessories like inkjet cartridges for different brands. First of all a customer search product on their websites if he get right product and compare their prices after that he know about their services, offers and discounts after that refund policy and at last he decide to choose the product and purchase it. I have do all these steps and then decide to buy Brother HL-2270dw ink cartridge from this online store.

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C70 Printing properties error message!

March 30, 2016, 5:25 pm

≫ Next: Xerox Phaser 7500 printing on thick (350g) gloss paper

≪ Previous: How a customer choose cartridge online

Today I installed a C70 with and external Fiery Server. I made some printing tests but everytime I tried to get in printing preferences/properties at Adobe Illustrator it shows an error message "jppath: LoadLibraryEx Error". Also we have a C560 but it works fine when I tried to get in printing properties at Adobe Illustrator. The error only appears at Illustrator, printing properties at Adobe PDF with C70 works fine. I already unnistall the drivers and reinstall the drivers with both queue Hold and Print... but the error persists only with Adobe Illustrator using the C70. I need to set the values of Comand Workstation from the Illustrator printing preferences... Should I change some Driver settings, what could I do?

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Xerox Phaser 7500 printing on thick (350g) gloss paper

March 31, 2016, 4:10 am

≫ Next: 6605 printing question

≪ Previous: C70 Printing properties error message!

Hi,

I own Xerox 7500 and I'd like to print some stuff on 350g gloss paper. Oficially it supports 280gsm card and 250gsm gloss papers.
I've managed to optimise settings (added maximum of +5*C on fuzzer and changed printing mode to "Extra Thick Card Stock") but it seems that's not enough to print 350g - it looks like fuzzer temperature is too low for it.

Any ideas? Slower printing will help?

Thanks in advance!

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6605 printing question

March 31, 2016, 7:14 am

≫ Next: Adjusting Image Quality on 4622

≪ Previous: Xerox Phaser 7500 printing on thick (350g) gloss paper

Hello,

I am using Microsoft Word....I am trying to print a letter with a little picture in it .... the words to the top and bottom of the picture are bolding only when printing in color...Black/White it does not do this, but the picture needs to be in color.

I have tried the Global Driver pcl6..6605 DN PCL6 and PS drivers and it does it for all of them .....In addition, I created a new document and put the picture it with random words and it is doing it on the new document as well

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Adjusting Image Quality on 4622

March 31, 2016, 9:23 am

≫ Next: Xerox 7556 not printing correct colors

≪ Previous: 6605 printing question

Is there a way to modify when a 4622 performs the Adjusting Image Quality, or for how long? Running into an issue where in a Pull Print environment, users release a batch of jobs on a 4622. The batch contains maybe 20 jobs, each being 1-2 pages. During some point, while their batch of jobs are being printed, the 4622 starts doing the Adjusting Image Quality and pauses for more than 1 min. This 1 min pause causes the print server to stop sending the job, because the 4622 is not responding back to the server's control commands within a 1 min timeout period, resulting in a socket timeout. As a result, the server records a Printer Error for that job and moves on to the remaining set of jobs in the batch, which prints successfully, until the printer again does the Adjusting Image Quality. The pages all have similar textual content and I can't see that the fuser is overheating requiring some sort of cool down. We're running System 35.011.26.000, not sure if there are any firmware fixes.

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Xerox 7556 not printing correct colors

April 1, 2016, 11:38 am

≫ Next: C60 printing blue and orange lines on color copies

≪ Previous: Adjusting Image Quality on 4622

We have a brand new Xerox 7556. It prints true colors from a color copy made on the copier, but when sending a file from a computer the flesh tones are orange, grays are purple, and blues are faded.

We went through the caibration steps on the copier - tools>calibration - and printed the calibration image. We scaned that image as a PDF and put that PDF on the computer. The colors on the screen looked identical to the original calibration copy.

We then printed the calibration image from the PDF on computer (making 3 copies) - the colors were off as indicated above. We then went through the copier's tools>calibration page and printed the calibration copies again. However, instead of inserting these 3 copies it just printed, we inserted the 3 copies from our PDF file (computer>copier printout).

The copier then prints a before and after calibration page to compair. The before calibration page and the after calibration page were identical.

The before and after pages should have either been different because it corrected the colors - or it should have been even farther off becuase we're not doing something right. But they are identical.

Is it possible the print calibration program is faulty?

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C60 printing blue and orange lines on color copies

April 2, 2016, 5:21 pm

≫ Next: Global Print Driver - In-Place upgrade of Non-Versioned drivers without add printer steps?

≪ Previous: Xerox 7556 not printing correct colors

Hello,

Currently our C60 printer is printing a blue and orangle horizontal (paper is oriented as portrait) whenever we do color copies. Black and white come out fine. We've replaced all the drums and it still has this problem. As well, we've had it serviced by a technican twice and it solves it for a few days before it starts with the lines again. Is there anything else I can try to solve this problem?

Thanks

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Global Print Driver - In-Place upgrade of Non-Versioned drivers without add printer steps?

April 4, 2016, 7:37 am

≫ Next: 6204 error 123-315

≪ Previous: C60 printing blue and orange lines on color copies

I have been reading up quite a bit the last two days on HP and Xerox implementations of Universal Drivers.

In both HP's and Xerox's cases, during installation of the driver, you have two choices when you get to the driver selection dialog in the printer add process:

Naming Convention: Version-specifc ex:

Xerox GPD PS V3.7.469.9.0

Naming Convention: Non-Versioned: ex:

Xerox Global Print Driver PS

My understanding from the research I was predominately doing on HP’s implementation (which has been nightmarish when deploying some of our older HP printers with USB) was that using the generically named driver allows a simple driver-only upgrade in future.

In other words, if you go from version 1.1 to version 1.2 you can just install the new driver (without an add printer step) and if you have three Xerox printers all using the GPD PS generic named driver, they all are upgraded without having to go to printer properties and select the newly installed driver for each print queue

Is that the case?

We just got our replacement 9303 this morning and I started deploying the GPD PS and PCL6 drivers with the "non versioned" names to the first few workstations

Is that how you would do it?

I am envisioning a time when I could possibly push driver updates en-masse out to the workstations either with psexec or by group policy, or by windows print management from a server

Hopefully the process could be silent and have no end user UI interaction to complete.

Any help pointing me towards some knowledgebase articles of how this might be done would be great.

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6204 error 123-315

April 4, 2016, 8:14 am

≫ Next: Cannot Print A6 Envelopes on C75

≪ Previous: Global Print Driver - In-Place upgrade of Non-Versioned drivers without add printer steps?

We have a wide format printer that is giving us a Chain Link Error 123-315.

What can I do to fix this?

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Cannot Print A6 Envelopes on C75

April 4, 2016, 11:14 am

≫ Next: Java library for converting DJDE files into PDF format

≪ Previous: 6204 error 123-315

I need to print A6 envelopes (6.5" x 7" with flap open) on our Xerox-C75. I have to enter the paper size as custom (6.5" x 7") through tray 5. Every time I try to print, however, I get a paper jam error and the envelope gets stuck in the printer just before the fuser. I can print on smaller paper fine, but the A6 always jams.

Any suggestions?

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Java library for converting DJDE files into PDF format

April 6, 2016, 4:37 am

≫ Next: Xerox 8570DN Vibrating

≪ Previous: Cannot Print A6 Envelopes on C75

Hi,

I would like to know if there a Java library (open source solutions) that I can use to convert DJDE files into PDF format for printing the document on different printers. Please advise if anyone has suggestions for this requirement.

Thanks,

Praveen

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Xerox 8570DN Vibrating

April 7, 2016, 6:18 am

≫ Next: Xerox 7765 Tray 5 (bypass) is unavailable

≪ Previous: Java library for converting DJDE files into PDF format

Hello,

I have had my Xerox 8570DN for a couple years and it has worked great until recently. It now has a very loud vibrating noise on warm-up and occasionally while printing. If it vibrates while printing, the print on the page is fuzzy. Does anyone have a idea as to what is wrong? I hate to have to replace this unit after only 2 years.

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Xerox 7765 Tray 5 (bypass) is unavailable

April 7, 2016, 12:11 pm

≫ Next: Global Print Driver doesnt print in color

≪ Previous: Xerox 8570DN Vibrating

We have Xerox 7765 we had troubles with out bypass tray and we purchased a new tray thinking its defective any ways we have the same issue going on Status Code 03-591-00. When we check status on trays it says tray 5 (bypass) unknown

Is there something we are missing?

Thank you!

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Global Print Driver doesnt print in color

April 7, 2016, 5:36 pm

≫ Next: Inserting Pre-Printed Tabs into Print Job

≪ Previous: Xerox 7765 Tray 5 (bypass) is unavailable

Greetings,

we have a Workcentre 24(not M24) and the global print driver is not able to pritn in color. b&w works flawlesly. can anyone help me find a compatible driver for Windows 10? the machines we have windows xp print beautifully. that driver is a xerox workcentre 24 plc. thank you in advance

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Inserting Pre-Printed Tabs into Print Job

April 8, 2016, 7:13 am

≫ Next: Installing 32bit driver on 2012 R2 or Windows 7 x86 PROBLEM

≪ Previous: Global Print Driver doesnt print in color

I have a binder job that I need to print that has been supplied as 50 individual PDFs. I'm hoping to use the Xerox c60 and finisher to insert pre-cut and pre-printed tabs before each PDF. I have never used the inserter before and can't find any information beyond what the user guide says.

Is there more information online about doing this? Is this possible?

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Installing 32bit driver on 2012 R2 or Windows 7 x86 PROBLEM

April 8, 2016, 7:44 am

≫ Next: Printing A7 envelopes on 7225

≪ Previous: Inserting Pre-Printed Tabs into Print Job

Hello everyone! I'm having serious trouble installing 32bit drivers for Windows 7 for Workcentre 7225 and Workcentre 7530.

I have a Server 2012 R2 Print server with over 100 printers on it. I want to add 32bit drivers for the Windows 7 x32 clients for these printers. I downloaded every single driver from Xerox website but none of them works or it's detected as a proper driver by Windows.

I successfully added the drivers to my print server but I can't enable them on the printers.

I also tried installing the printer from a Windows 7 x32 client, introducing the right drivers when the installation prompts for a proper one. But this doesn't work either. It says the driver is incorrect for the device.

please, I need urgent help with this matter as I'm facing an inminent print server migration and I can't leave my 32bit clients printerless.

Thanks!

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Printing A7 envelopes on 7225

April 8, 2016, 8:14 am

≫ Next: Xerox Phaser 3100MFP/X "an error occured during registration on the device"

≪ Previous: Installing 32bit driver on 2012 R2 or Windows 7 x86 PROBLEM

I am failing to be able to print on A7 (5 1/4 x 7 1/4) envelopes out of the Envelope Tray (Tray 1). For one thing, I have to enter a custom size (5 x 7) as it is not a selection in the copier, and then when I go into Envelopes in Word to the options, I choose "custom size" because again, A7 is not an option. Under "printing options" I am asking that it feed from Tray 1, and am unsure of what feed method to choose....but it seems that no matter what I choose, it just gets held up saying "resources required."

I know A7 is not a standard US size (it is Euro I believe)? but I looked up the specs for the envelope tray and found the following requirements:

Width: 148–241 mm (5.8–9.5 in.)

Length: 98–162 mm (3.9–6.4 in.)

My envelopes are 5x7 (length x width) so this should work. Not understanding why it won't?

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Xerox Phaser 3100MFP/X "an error occured during registration on the device"

April 9, 2016, 4:35 am

≫ Next: Xerox 6015 Black Smear/Marks

≪ Previous: Printing A7 envelopes on 7225

Hello, I`m trying to install original CD software and drivers for Xerox Phaser 3100MFP/X with firmware 2.07t for wireless printing via original USB WIFI adapter (Xerox) and get this error message ("an error occured during registration on the device") in Xerox design window on the step when Companion - monitor tries to install wirelessly found Printer.

It successfully adds new printer named Phaser 3100 WLAN and then shows error message. I can send a file for printing at this moment and it prints wirelessly. But error message should stay on the screen for printing to be available. Because if to click cancel option on the error message - then it will delete printer from the computer.

Help me please to solve this issue.

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Xerox 6015 Black Smear/Marks

April 11, 2016, 5:18 am

≫ Next: Xerox m20i black print

≪ Previous: Xerox Phaser 3100MFP/X "an error occured during registration on the device"

Hello,

I am experiencing an issue with a Xerox 6015NI which keeps creating black marks on printed pages.

The black mark/smear is always in the same vertical position (see attached photos)

It seems to perfectly line up with the right hand CTD sensor but I have cleaned both sensors and the issue still exists.

I have also cleaned the LED lenses as per the manual but this did not fix the issue.

I'm hoping someone on here is able to provide some insight into what could be causing this?

Many Thanks,

Dan

Capture 1.JPG Capture 2.JPG

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