I just bought a Workcentre 3335, installed the driver for Mac but it is printing out rubbish (after about 5 minutes). Where am I going wrong?
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Driver issue?
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FFC auto=deleting workflows
Has anyone else ran into an issue where FFC deletes workflows after copying a workflow? It's happened to me several times today; I COPY a workflow, rename it, add/delete nodes, re-save. The newly copied and named workflow shows up, but the copied/original workflow is gone. I'm currently using Firefox as my browser because FFC wan't working at all in Chrome.
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paper pickup problem
Hi, all!
Our Phaser 3610 picks up 8.5X11 sheets normally but when we change to 8.5X11 Avery labels they won't pick up on the first pass but will pick up on the second pass! As a point of interest, up until two weeks ago the Avery labels picked up on the first pass just fine! These labels are all from the same batch.
This all came to my attention when someone had a problem printing. I found that someone had been playing around with the control panel settings and the default paper size had been set to folio. I changed the settings back to 8.5X11 and checked all the other settings and it has been fine with the exception of the labels needing to pass thru twice.
Appreciate any thoughts on this.
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Metered and sold toner cartridges for Xerox WorkCentre 5855
Hi,
A while ago, I purchased a Xerox WorkCentre 5855 from a company on eBay who were selling their MFD used in their office environment. The MFD is working fine. I noticed when ordering toner cartridges, there are sold and metered versions.
What is the difference between them?
I checked the Service Plan settings on the MFD console display and it is displayed as "Metered"
Does this mean, I can only purchase metered toner cartridges or use both metered and sold cartridges?
On the screen where the service plan is displayed, there is some help which reads:
To change the service plan
- Call Xerox Service Centre with the device serial number.
- Enter the Service Plan Authorization Number provided by the service centre representative.
- Select Change Service Plan
If I did the above will I be charged?
The MFD does not have any current Xerox Service Maintenance agreements, so should I change from Metered to Sold to allow the purchase of Xerox 5855 consumables and modules from 3rd party suppliers?.
I also need to replace the R2 Maintenance Module and noticed even for this there are metered and sold versions.
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Page size keeps reverting to 4x6 Postcard on my AltaLink C8055
I've observed this on two Windows 10 workstations now. Tried reinstalling printer, checked through every preference and default setting I can find.
When I try to print a 8.5x11 Letter to my AltaLink C8055, it insists the page size to be a 4x6 Postcard. So, the printer says it can't complete the job because it lacks resources, asking for 4x6 Postcards. If I then tell the printer to use 8.5x11 instead (which I wanted in the first place anyway), it will print it, but it enlarges the page.
This is happening from multiple programs, including Word and Acrobat, on multiple computers, but not all. Printing to other printers from those workstations is just fine.
Every setting I can find from Word says its printing 8.5x11. Almost every setting in Acrobat says its printing 8.5x11 except for one, the "Page Setup..." button on the lower left of the print screen.
Even though the issue is happening in other programs, this is the only place I've been able to see this wrong size being selected. Odd thing is I can't change it here. If I change the drop-down to 8.5x11 and click OK, then click Page Setup... again, it will say Postcard (4x6") again. If I change to any other size, like Legal (8.5x14"), then it stays. But, if I select Letter (8.5x11"), which is what I usually want, then the setting doesn't save but reverts to Postcard. Besides that, what about the rest of the programs where I can't even see the hidden setting that's stuck on Postcard.
Has anyone else experienced this and have a fix? Thanks much!
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Spills on the prints plus faded lines
Hi there guys it's been a while
We are running some jobs
first thing we have to turn up the gsm so that we get the image to seal to the page don't know why
We have some booklets to run and this is what we are getting pelase check photos. 
Need soem guidance please thanks
p.s the fuser is new the previous fuser we took out cause the roller had a mark on it.
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Printer driver needed for Mac OS10.15
I have just purchased a Phaser 3260. My MacBook Pro doesn't have a CD drive, so the software that came with the printer is no use. I tried to download the driver from the Xerox site, but there is no driver for OS 10.15 Catalina. I downloaded the most recent version (OS 10.14) and on trying to open the insaller get the message:
“Installer OS X.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information
So my brand new printer appears to be useless at the moment. Is there a workaround? Is there a new driver coming? When?
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Will not print from cell phone just get ping but no print
I have a Xerox workcentre 3225 I will print everything from the machine but I cannot print from my cell phone I get pings and I can paint it but will not print it comes up failed to print each and every time on my phone
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Need help: Searching for driver 7855 to use WorkCentre 7855 with USB-wire on Laptop
Dear support community
We have new in our family a XEROX WorkCentre 7855. We want know connect our laptop with the WorkCentre for printing and scanning starting from the computer.
1. There a lot of drivers I just wanted to know which driver is the right one that we're able to use the WorkCentre 7855 via USB wire?
2. Is there any possibility to use this WorkCentre with WiFi?
Unfortunately, the handbook of the device doesn't shop up any clues about this two case.
Thanks for helping us in advance!
Kind regards,
Blacky
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storing tray 1
Hi, I have an old workcentre 5875 printer that changed the configuration of tray 1 by removing A4 and even if I can configure it manually with the custom function it does not remain in memory. How can I solve it? Thanks
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Pahser 3300 metered to sold
Hello
I have bought a new Xerox Phaser 3330 printer, but when I have turned it on it ask for a Paperpack printer. Is there any way I can convert it to a "Sold" printer?
Best regards.
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Printing on non A4 sized card
I'm making cards and want to print on cardstock which is 13.5 cm x 27 cm. The tray can accommodate this but I cant get the option of the size either in the settings on the printer or in my photoshop printing menu. Any ideas? I think it's B6 sized card. TIA!
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E mail cover sheet
How do I stop the printer producing a cover sheet every time I print off a simple email, very annoying and a waste of paper
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Toner not fusing on envelopes
Unable to print clean envelopes, the toner is not fusing, it's light and also smudges. I get repeat ghost images of text. Same problem with printing onto standard Avery label stock. All stock is specced as 'laser compatible'. Printing onto standard 20# stock is clean and smudge-free. I have used Tools/Admin Settings and adjusted paper type, BTR and Fusing to accommodate stock changes, no help there. This printer is about 3 years old, light usage, and it was just serviced [in an attempt to fix this problem]. Suggestions?
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Which Xerox machines support A5 tab media?
Xer-040L51505 is the product code for Xerox own brand A5 tab sheets - I need to know which production machines will support printing onto it - none of the printer specification documents specify A5 tab
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Faded lines after moving across country
Hi,
I moved my printer across country in the back of a bumpy u-haul truck.
It worked perfect before but now has faded areas in the photo on every color except Yellow. Yellow is perfect on the color blocks. The faded lines are not on the same part of the paper for each color as can be seen in the photo.
I've tried the cleaning sticks you pull in and out many times and I've replaced the toner cartridges for the affected colors with no difference.
I also tried the smudge removal function where it sends through several blank sheets of paper on the printer.
Any suggestions on what is wrong with it?
Thanks
Andrew
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cant download XeroxSmartStart
Hi guys... i have one Xerox C405, and cant download XeroxSmartStart.
Got this error:
Forbidden
You don't have permission to access /pub/drivers/6510/drivers/win10/ar/XeroxSmartStart_1.3.35.0.exe on this server.
Anyone know how i download this version? Need really help! ty.
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Contemplating Purchase of older machine
Good morning ALL!
WE have been in the print and design business for a long time. Want to acquire Xerox 700 Digital Color Press With Xerox Fiery DP700 to continue our operation.
Obviously an older machine. My questions are simple.
1. How old is this machine?
2. Is this machine still going to be service by Xerox and are supplies and parts readily available?
We are wanting to expand on our capabilities, even in the downslide of things being printed on paper.
Thank you for any information about this unit and its life span.
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Driver download problem.
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filer failed
Hi,
Since high sierra, i cannot print.
Error : filter failed.
I can't download the drivers from xerox. error : You don't have permission to access /pub/drivers/WC6015/drivers/macos1012/pt_BR/xrwc6015b1010m107ml.dmg on this server.
How can i do.
How can i download the drivers...?
Thanks !
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