Additionnal and useless print
One of our Printers prints an additional sheet of paper with every print job she receives.the information on it is the details of the job.I think it is just an option to disable in the settings on the...
View ArticlePaper jam 77 106
Hey there guys.We were printing some booklets then all of a sudden the machine started jamming. The paper isn't entering the fuser.The fuser is new only been used for maybe a day or two.For some reason...
View ArticlePoor Print Quality
Have a few issues with the print outs from my Xerox Phaser 7100N. Have tried cleaning the printer as best I can with mixed results. The print out in the pictures seems very dirty and the colour faded,...
View ArticlePHASER 6510 Leaving Black Streaking and Spotting
How do I get rid of the black marks that are appearing as shown below? They are consistend on every page printed and do not get lighter as more pages are printed.
View ArticleGrey bands printing only on grey colors
Hello, I will be so grateful for the right answer here. I have a Xerox c75 color press. When I print greyscale I get consistent bands down the length of the paper (the same direction it is running). I...
View ArticleMacOS shows printer is out of paper even though it's not
We just got an AltaLink C8070. I'm trying to install it on our MacOS clients.When I install it, I choose to install an IP printer. I select the LPD printer port type. I leave the queue name field...
View ArticleEX570 Server RAM Upgrade
I have a Xerox Color 570 with an external EX570 Fiery server. The server has 4GB of RAM installed and I am having a hard time upgrading. I've asked on some other forums about this and some say these...
View ArticleUpgrading firmware on Xerox Color 570 - Possible?
I have a Xerox Color 570. There are a few obvious bugs in the operation of the printer:1) When the stacking tray gets full, even though I empty it, it will print a few pages then say the stacker is...
View ArticleScratch in 350g paper
Hello,could you help me please? When I print on 350g paper in my Xerox Phaser 7800, i have srcatch in paper. Approx first 10 is ok (until it warms up), but when printer is hot , in sheets are...
View ArticleTracking dots ruining prints
Hopefully you can see the issue with this print, it's hard to capture it in the light - but basically the problem is, the tracking dots are SUPER obvious on my printer, and they're ruining prints. I...
View ArticleA3 HCF does not recognize
Dear all,We have an Altalink B8090 with HCF which is set to be A4 by default. However as our customer requires A3 paper size, we ordered an HCF kit( A3 SEF) however the machine still does not recognize...
View ArticleRemote login failed versalink c505
Hello, I am having a problem where I can login locally but unable to login as an admin to the printers i.p address remotely. Sounds like it could be the firewall is blocking the login? I'm not sure....
View ArticleRepeating print pattern, quality problem
C3290 we have had for several years, great unit. Last year I replaced the toner cartridges as I have done many times before, bought 2 toners off an online reseller, genuine catridgesThe new Cyan toner...
View ArticleWord first print dont apply tray settings.
Hello,Our users are working on RDS (windows 2012 r2). When they print from word, the first print never takes into account the tray settings chosen in the word layout tab. When we print the documents...
View ArticleOffset per job setting
Is there a setting that can be applied to the C60 that will apply finishing output to offset all printing per job?Multiple files have been processed in the Ex-i hold queue with custom presets. Prefer...
View Articleblack smudge on back of paper
Hi guys,This is a brand new Phaser 6510 and I'm printing straight out of the box. The paper is 220gsm and is in tray 1. On all of the prints so far a black smudge or band of about 4cm is visible on the...
View ArticleSuddenly no longer prints
I no longer can access preferences that allow me to choose Photo or Best quality for my Colorqube 8870 printers.Does anyone know how I fix this issue? The entire interface has changed.
View Articlenot printing blue tones correctly
Hi All,Just got a new Versalink c400, but I am having real trouble with printing our company logo which is a pastel light blue - Its coming out as a more royal blue / green. Has anyone got any...
View ArticleStampa
Possiedo una stampante xerox workcentre 3225 e da qualche giorno a questa parte la stampante increspa i fogli. Macchina che ha stampato poco più di un migliaio di fogli. Cosa posso fare?
View ArticleXEROX Fiery Driver issue - Document Size randomly changing in driver defaults?
Hi,Just wondering if anyone might be able to shed any light on the following issue we have been experiencing for quite some time.Issue: The "Document size" field in driver defaults changes to different...
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