I have been trying to install the Xerox WorkCentre 6027 Print, Scan and Fax Driver Installation Package on multiple El Capitan Mac's ranging from 10.11.2 - 10.11.6. Everytime, I get an installation error:
Is the installer packaged incorrectly or corrupt? Can anyone else confirm and will there be a fix soon?
Thank you!
Hello!
Our organization bought several WorkCentre 3315 devices for branch offices.
we tryed to configure printing from our computers to this device throug cups and ipp, as described in admin manual here: http://www.support.xerox.com/support/workcentre-3315-3325/file-redirect/enus.html?fileLanguage=en&contentId=127335
We enabled IPP support on Workcentre, and set "ipp://<dev_ip>/ipp/<printer_name>" in cups but printer not working
We tried some different url like 'ipp://<dev_ip>' and 'http://<dev_ip>:631'/ It not working too.
Every time we got same errors:
Сен 07 21:04:42 nb.local cupsd[17857]: Validate-Job IPP/1.1 Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri=\"http://192.168.3.136:631/ipp/buh\" Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name=\"nick\" Сен 07 21:04:42 nb.local cupsd[17857]: job-name=\"Test Page\" Сен 07 21:04:42 nb.local cupsd[17857]: document-format=\"application/octet-stream\" Сен 07 21:04:42 nb.local cupsd[17857]: IPP/1.1 Validate-Job #3 Сен 07 21:04:42 nb.local cupsd[17857]: ---- operation-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: attributes-charset charset utf-8 Сен 07 21:04:42 nb.local cupsd[17857]: attributes-natural-language naturalLanguage ru-ua Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri uri http://192.168.3.136:631/ipp/buh Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name nameWithoutLanguage nick Сен 07 21:04:42 nb.local cupsd[17857]: job-name nameWithoutLanguage Test Page Сен 07 21:04:42 nb.local cupsd[17857]: document-format mimeMediaType application/octet-stream Сен 07 21:04:42 nb.local cupsd[17857]: ---- end-of-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: Idle. Printer is ready to print. Сен 07 21:04:42 nb.local cupsd[17857]: update_reasons(attr=1(none), s=\"(null)\") Сен 07 21:04:42 nb.local cupsd[17857]: op=\' \', new_reasons=0, state_reasons=2 Сен 07 21:04:42 nb.local cupsd[17857]: Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes) Сен 07 21:04:42 nb.local cupsd[17857]: Validate-Job: successful-ok (successful-ok) Сен 07 21:04:42 nb.local cupsd[17857]: Create-Job IPP/1.1 Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri=\"http://192.168.3.136:631/ipp/buh\" Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name=\"nick\" Сен 07 21:04:42 nb.local cupsd[17857]: job-name=\"Test Page\" Сен 07 21:04:42 nb.local cupsd[17857]: IPP/1.1 Create-Job #5 Сен 07 21:04:42 nb.local cupsd[17857]: ---- operation-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: attributes-charset charset utf-8 Сен 07 21:04:42 nb.local cupsd[17857]: attributes-natural-language naturalLanguage ru-ua Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri uri http://192.168.3.136:631/ipp/buh Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name nameWithoutLanguage nick Сен 07 21:04:42 nb.local cupsd[17857]: job-name nameWithoutLanguage Test Page Сен 07 21:04:42 nb.local cupsd[17857]: ---- end-of-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: Create-Job: successful-ok (successful-ok) Сен 07 21:04:42 nb.local cupsd[17857]: Print job accepted - job ID 18. Сен 07 21:04:42 nb.local cupsd[17857]: Sending file 1 using chunking... Сен 07 21:04:42 nb.local cupsd[17857]: Send-Document: client-error-not-found (client-error-not-found) Сен 07 21:04:42 nb.local cupsd[17857]: Не удается добавить документ в задание печати. Сен 07 21:04:42 nb.local cupsd[17857]: Set job-printer-state-message to "Не удается добавить документ в задание печати.", current level=ERROR Сен 07 21:04:42 nb.local cupsd[17857]: This printer claims to support Create-Job and Send-Document, but those operations failed. Сен 07 21:04:42 nb.local cupsd[17857]: Add \'?version=1.0\' to the device URI to use legacy compatibility mode. Сен 07 21:04:42 nb.local cupsd[17857]: update_reasons(attr=0(), s=\"+cups-ipp-conformance-failure-report,cups-ipp-missing-send-document\") Сен 07 21:04:42 nb.local cupsd[17857]: op=\'+\', new_reasons=2, state_reasons=2 Сен 07 21:04:42 nb.local cupsd[17857]: PID 18548 (/usr/lib/cups/backend/http) stopped with status 4.
Below is decoded network traffic dump with IPP printing session
No. Time Source Src Port Destination Dst Port Protocol Length Info
60918 0.021896 192.168.24.51 60918 192.168.3.136 631 IPP 710 IPP request
Frame 5: 710 bytes on wire (5680 bits), 710 bytes captured (5680 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60918 (60918), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 670
[2 Reassembled TCP Segments (858 bytes): #4(188), #5(670)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 2.0
Operation-id: Get-Printer-Attributes
Request ID: 1
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requested-attributes: compression-supported
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.059283 192.168.3.136 631 192.168.24.51 60918 IPP 166 IPP response
Frame 10: 166 bytes on wire (1328 bits), 166 bytes captured (1328 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60918 (60918), Seq: 18, Ack: 859, Len: 126
[2 Reassembled TCP Segments (143 bytes): #8(17), #10(126)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Server error (Server-Error-Version-Not-Supported)
Request ID: 1
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60922 0.101048 192.168.24.51 60922 192.168.3.136 631 IPP 710 IPP request
Frame 22: 710 bytes on wire (5680 bits), 710 bytes captured (5680 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60922 (60922), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 670
[2 Reassembled TCP Segments (858 bytes): #21(188), #22(670)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Get-Printer-Attributes
Request ID: 2
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requested-attributes: compression-supported
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.147317 192.168.3.136 631 192.168.24.51 60922 IPP 1324 IPP response
Frame 28: 1324 bytes on wire (10592 bits), 1324 bytes captured (10592 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60922 (60922), Seq: 18, Ack: 859, Len: 1284
[2 Reassembled TCP Segments (1301 bytes): #26(17), #28(1284)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK-Ignored-Or-Substituted-Attributes)
Request ID: 2
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
Unsupported attributes
Printer attributes
compression-supported: none
copies-supported: 00000001000003e7
document-format-supported: application/octet-stream
multiple-document-handling-supported: separate-documents-uncollated-copies
operations-supported: 2
printer-is-accepting-jobs: true
printer-state: Idle
printer-state-message: Idle. Printer is ready to print.
printer-state-reasons: none
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60924 0.178072 192.168.24.51 60924 192.168.3.136 631 IPP 739 IPP request
Frame 37: 739 bytes on wire (5912 bits), 739 bytes captured (5912 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60924 (60924), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 699
[2 Reassembled TCP Segments (887 bytes): #36(188), #37(699)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Get-Printer-Attributes
Request ID: 4
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requesting-user-name: nick
requested-attributes: compression-supported
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60926 0.178594 192.168.24.51 60926 192.168.3.136 631 IPP 251 IPP request
Frame 41: 251 bytes on wire (2008 bits), 251 bytes captured (2008 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60926 (60926), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 211
[2 Reassembled TCP Segments (399 bytes): #40(188), #41(211)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Validate-Job
Request ID: 3
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requesting-user-name: nick
job-name: Test Page
document-format: application/octet-stream
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.226832 192.168.3.136 631 192.168.24.51 60924 IPP 1324 IPP response
Frame 47: 1324 bytes on wire (10592 bits), 1324 bytes captured (10592 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60924 (60924), Seq: 18, Ack: 888, Len: 1284
[2 Reassembled TCP Segments (1301 bytes): #45(17), #47(1284)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK-Ignored-Or-Substituted-Attributes)
Request ID: 4
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
Unsupported attributes
Printer attributes
compression-supported: none
copies-supported: 00000001000003e7
document-format-supported: application/octet-stream
multiple-document-handling-supported: separate-documents-uncollated-copies
operations-supported: 2
printer-is-accepting-jobs: true
printer-state: Idle
printer-state-message: Idle. Printer is ready to print.
printer-state-reasons: none
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.241412 192.168.3.136 631 192.168.24.51 60926 IPP 233 IPP response
Frame 52: 233 bytes on wire (1864 bits), 233 bytes captured (1864 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60926 (60926), Seq: 18, Ack: 400, Len: 193
[2 Reassembled TCP Segments (210 bytes): #50(17), #52(193)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK)
Request ID: 3
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60928 0.264291 192.168.24.51 60928 192.168.3.136 631 IPP 207 IPP request
Frame 60: 207 bytes on wire (1656 bits), 207 bytes captured (1656 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60928 (60928), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 167
[2 Reassembled TCP Segments (355 bytes): #59(188), #60(167)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Create-Job
Request ID: 5
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requesting-user-name: nick
job-name: Test Page
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.302948 192.168.3.136 631 192.168.24.51 60928 IPP 337 IPP response
Frame 64: 337 bytes on wire (2696 bits), 337 bytes captured (2696 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60928 (60928), Seq: 18, Ack: 356, Len: 297
[2 Reassembled TCP Segments (314 bytes): #62(17), #64(297)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK)
Request ID: 5
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
Job attributes
job-uri: http://192.168.3.136:631/job-17
job-id: 17
job-state: Pending
job-state-reasons: none
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60930 0.375177 192.168.24.51 60930 192.168.3.136 631 IPP 45 IPP request
Frame 79: 45 bytes on wire (360 bits), 45 bytes captured (360 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60930 (60930), Dst Port: 631 (631), Seq: 425, Ack: 18, Len: 5
[5 Reassembled TCP Segments (429 bytes): #70(195), #71(4), #72(223), #73(2), #79(5)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Send-Document
Request ID: 6
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
job-id: 17
requesting-user-name: nick
last-document: true
document-format: application/octet-stream
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.394354 192.168.3.136 631 192.168.24.51 60930 IPP 233 IPP response
Frame 80: 233 bytes on wire (1864 bits), 233 bytes captured (1864 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60930 (60930), Seq: 18, Ack: 425, Len: 193
[2 Reassembled TCP Segments (210 bytes): #77(17), #80(193)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Client error (Client-Error-Not-Found)
Request ID: 6
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
End of attributesYou can see: for message "Operation-id: Send-Document" printer answers "Status-code: Client error (Client-Error-Not-Found)"
What wrong with this printer? Why it dont print?
I am having difficulty printing mixed page sizes with WC7970. I need to print mainly 8.5x11s with some 11x17s mixed in all double sided.
I have tried using both "Choose paper source by PDF page size" and going through "Special Pages". Both ways seem to have the same outcome: the 8.5x11s print fine, the first 11x17 in the set is correct, and then the remaining 11x17s are shrunk to about 1.5x2 and printed on 8.5x11 paper.
Any suggestions?
Incase it helps, we are using a PS driver
Driver Name: PrintQueue.inf
Class Guid: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
Driver Date: 06/21/2006
Driver Version: 6.3.9600.16384
I'm having issues printing on a label template with the Phaser 6600. The margins seem to be offset (not centered) and so I end up with the labels not lining up to where they should be on the sheet. My left margin seems to be about 1/4 inch and the right margin under 1/8 inch. I'm printing on standard 8.5X11 from Adobe Illustrator, I have it set to not scale. I had a computer crash last week and I had to reinstall the drivers so there's the possibility that I missed something somewhere, but I can't seem to find any way to calibrate the printer if the print is off center. (I am printing from the bypass tray and the tray guides are set correctly).
Thank you for any help you can provide!
My colorqube 9202 is giving a 093-547 and will not print. Doesn't seem like the ink is being heated up at all. any ideas on how to fix this?
Says this error is reservoir not being filled.
Hi! I have a little problem with my Xerox Docucolor 252 and I hope someone can help me.
Sometimes when I print an image that include text, the text comes out dark green and blurry. If I change to black and white in the settings the text come out perfectly, but as soon as I change back to color images it become green and blurry. I want to point out that this problem occur "sometimes", so for example can I print 50 pages in good quality even when color image mode is on and when I print 50 pages after that they come out blurry and green. I don't think is a driver issue becuase it have worked perfect before. Can it be some problem with the drum, the heat fuser or another component in the printer?
Here is a picture of how it look like when it is in bad quality.
How to create XPIF ticket to cover "Offset - Each Set and Stack" and Collated Sets Offset Interval?
Installed a GPD on a Win2012R2 server. Said no banner, A4, No notifications (probably what everyone wants as defaut).
Printer shared and listed in AD.
Created a Gpo, and clients gets the driver correctly installed... but they get all the factory default instead of the ones I have set on the server.
How to push these to the clients so they get my home cooked defaults?
Regards, Lars.
Good day, I have a 4260 printer. It is printing a vertical streaky black line approx 1 inch from the right hand side. I have replaced the drum and toner cartridge to no avail. I cleaned the rollers as best I could find. I do not think this is anything to do with the DADF. The line appears both when I print and copy. Any suggestions greatly appreciated.
Will not print or copy, hangs when you give it a job like making a copy.
Have yet to get any service people to come take a look at it.
Getting these messages:
| 09-548-00 | Xerographic system error. User intervention is required to Power Off/On the machine; service is required if the problem persists. Print and Copy services are disabled. |
| 09-584-00 | Xerographic adjustments are in progress. No user intervention is required; please wait. Print and Copy services are disabled until the adjustments are completed. | No Intervention Required |
Obviously power cycling does not help.
Any help is appreciated.
Curt Welling
Dear Everyone,
We just borught Xerox WorkCentre 5325. i use Macbook Pro with OS 10.10.5. After i install the driver in varies way i can find such as:
all of them doesn't work for me. after i set up i see the printer in my printer & Scanner i can print via Printer Webpage. but as engineer i need to print document from AutoCAD application which it is really annoying me. everytime when i print, the printer will alarm me with sound and said the communocation error.
Please help
Hi we are having problems with our workcentre. PDFs and scanned images are printing out with the dots shifted ever so slightly. It looks like lines have a shadow but it is making documents look blurry. We are not having the problems with MS word documents are far as i can tell. Is there any known solutions?
Many thanks
I have a Phaser 7100 which recently has started producing poor quality prints.
For example this was the quality of one print.
When I printed a page out of just that colour I noticed that there's a variation in toner coverage from the left to the right (as the paper goes through LEF). It's more noticable when I tear the page in half and top-tail the page ....
I've done the usually maintenance and the toner cartrigdes have not been in that long. I even covered the printer with a cloth to try and eliminate light entering the printer. There's more direct sunlight to the left of the printer, but covering it made no difference.
Any ideas? Where do I go from here?
HI We have a client with a Phaser 6180MFP we are struggling to print an A3 page out onto A4 using tiling from Acrobat DC (using the poster feature).
When we set page setup to A3 the printer woint accept the job as **bleep** has no a3 paper, were printing from Macintosh el capitan
Any help greatfully received.
Hello team how are you?
I have the next printer Xerox Phaser 3635MFP, System Software Version 20.105.01.010
The issue is despite I entered a new hostname, static IP address information, DNS and so on! suddenly all of that entered data lost and the printer got the TCP/IP through DHCP.
May you help me out what could be the reason for disconfiguration?
I will appreciate your comments and advice greatly
Hello,
My ColorQube 8570 will not print. After the warm-up, it prints a few standard pages (cleaning page, startup page). After that, it prints an error page and shows me Error 94,626.00:33539. If I press the help button the printer simply shuts down. How can I solve this error?
Thanks.
Edit - the problem might have solved itself. After shutting down and restarting it many times, it started printing documents again.
I work in a medium sized office, and we are constantly having on and off issues with our Xerox C60 printer.
The main issue that I see is jobs sized 11x17 not printing and returning the error 024-747.
We use a pagecounting software/hardware solution called Equitrac which each job must first gain approval to print from.
This does not seem to be the cause of the issue, as we have test computers which bypass Equitrac, that have the same issue with 11x17 print jobs.
Most often these jobs are sent via adobe reader, Adobe Acrobat, or Bluebeam Revu. It seems that no matter which options are selected, the job will almost always return this error. Different users have different experiences with these types of print jobs at varying times, although no pattern can be found.
Any help would be greatly appreciated.
Sincerely,
Printersaretheworst
Hi there, I am hoping someone could assist with an issue we're having with our Xerox Work Centres (both 5845 and 5855)
Currently our ERP runs on Oracle Linux and is thus using the Linux print drivers. Our issue occurs when we try to print using accounting codes.
We downloaded the PPD files off of the Xerox website, and added in the following bit of code to the ppd:
*% Generic Accounting
*JCLOpenUI *JCLAccounting/Accounting: PickOne
*OrderDependency: 10.1 JCLSetup *JCLAccounting
*DefaultJCLAccounting: XNAGroup
*JCLAccounting XSADisabled/Disabled: ""
*JCLAccounting XSAUser/XSA User Based Accounting: "@PJL COMMENT OID_ATT_ACCOUNTING_INFORMATION_AVP <22>XRX_USERID,MyUserID<22>;<0A>"
*JCLAccounting XSAGeneral/XSA General Based Accounting: "@PJL COMMENT OID_ATT_ACCOUNTING_INFORMATION_AVP <22>XRX_USERID,MyUserID<22>;<0A>@PJL COMMENT OID_ATT_ACCOUNTING_INFORMATION_AVP <22>XRX_GENERALACCT,MyGeneralAcctID<22>;<0A>"
*JCLAccounting XSAGroup/XSA Group Based Accounting: "@PJL COMMENT OID_ATT_ACCOUNTING_INFORMATION_AVP <22>XRX_USERID,MyUserID<22>;<0A>@PJL COMMENT OID_ATT_ACCOUNTING_INFORMATION_AVP <22>XRX_GROUPACCT,1234<22>;<0A>"
*JCLAccounting XNAGroup/XNA Group Based Accounting: "@PJL COMMENT OID_ATT_ACCOUNTING_INFORMATION_AVP <22>XRX_USERID,{USERID}<22>;<0A>@PJL COMMENT OID_ATT_ACCOUNTING_INFORMATION_AVP <22>XRX_ACCTID,1<22>;<0A>"
*JCLCloseUI: *JCLAccounting
(I replace {USERID} with the actual user id) The accuonting is required for us to keep track of who prints out what and the quantity, however, when we have the accounting included in the PPD file, one of two items occur:
1) The document(s) do not print and an error notice page prints out .
2) The documents(s) print out and an error notice page prints out after.
The error notice page simply states:
Owner: Raw TCP
Document: Job 1919
Printer: XRX9C934E31....
Date: ...
The print job was deleted because invalid accounting codes were entered or accounting codes were missing.
Contact your local system administrator to obtain codes.
If your computer does not use Xerox print drivers, and job tracking is still desirable, then your system administrator could define exceptions within the web interface to allow jobs to print without requiring accounting codes.
The accounting codes we hard code are certainly correct, so I believe the issue is either due to how the linux print driver works with certain versions of the printer firmware, (older firmware versions did not seem to have this issue), or the printer doesn't like the PPD file.
Does anyone have a ppd file which works with accounting on the latest firmware for the WorkCentre 5845 or 5855?
Many thanks in advance,
Bren
