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Problem with Xerox Workcentre 7425 and drivers in CUPS

May 12, 2015, 5:37 am
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Hi, first of all i'm sorry for my english.

 

I'm trying to create a CUPS server with all printers drivers to deploy that printers by GPO but i'm having problems with Xerox Drivers. I can install the driver, but when I try to enter to properties I got some errors (040:000:0252 and 074:000:0061) and I cannot set the preferences (040:000:0565, the operation cannot be completed).

 

I've tried with different global drivers (PCL5 and PCL6) and with the original printer drivers but are not working (even i cannot install the original drivers). All other printers drivers are working perfect (drivers, deployment, preferences, print...) but with xerox drivers is impossible.

 

Is there any way to install any driver in Cups server to allow the deployment?

 

Thanks!

 

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phaser 4500

May 12, 2015, 9:30 am
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My OS is win 7 Prof 64 bit and I have this Printer.  It is connected to my pc with a usb cable to the front usb slot on my pc. Whenever I try to print from Word 2013 I get the error on the printer "Out of Paper', and when on the printer contoll panel I hit OK, i get receiving from usb.  when I try it all again, with the printer showing "ready to print', and I try to print again, nothing happens. 

I am not sure why the data is not going to the printer at all at this slot.

i have another printer, HP, and when connected to the same usb slot on the pc, it prints ok.

Also I switched the HP printer cable to the xerox, but it still does not print at all.

Hope the experts can please suggest any fixes for this.

thank u.

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phaser 4500 - sensors on Tray 1 and Tray 2

May 12, 2015, 1:42 pm
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I have a phaser 4500 and it gives me an error "Out of Paper' even though there is the correct size paper, weight and neatly stacked.  one person suggested that maybe the paper sensors may be the culprit.  Can someone please let me know which are the sensors on both trays, i.e. Tray 1 and Tray 2.

i have tried to setup on the printer, to set the tray sequence from 2-1; and 1-2, but both give me the same error, of Out of paper.  Thus, maybe both tray's sensors may be screwed up.  Thank u.

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5225, print problems with SAV software

May 13, 2015, 1:43 am
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Hello everybody

 

Does anybody has 5225 printing under SAV software. machine makes black print and and images are out of size; Thanks a lot in advance

 

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“The job was not printed because the XPS option is not enabled”

May 13, 2015, 5:20 am
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Client just installed a WC5945. Getting this error when printing from a Pharmacy software called Omnicell. Any ideas how to resolve?

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Xerox Workcentre 6655 Legal Tray

May 13, 2015, 8:04 am
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Hello,

 

My office received a new Xerox WorkCentre 6655 yesterday with an additional 550 paper tray that we are using for our legal sized paper.  However whn re-inserting the legal sized tray bak into the holder, the tray does not close all the way and petrudes from the printer.  Is this correct or are we missing something to make this close correctly?

 

Thanks for your help.

Joe

 

xerox 6655.jpg

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Need booklet setup info for booklet maker/folder/stapler on WorkCentre 7545 (using Windows 7)

May 13, 2015, 12:55 pm
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I just got this printer with a booklet maker/folder/stapler add on.  I have no idea what the best way would be for setting up documents to work on this.  

 

I made a mockup word doc set up to page size 5.5x8.5 and the pages are in order from 1-12.  I was able to use the booklet maker to put it in the right order and it printed one copy - but no folding or stapling.   When I use the same document and try to also have it fold and staple it gives me an error that the paper can't be found.  I believe it's wanting a landscape 8.5x11 while the paper in my drawer 4 is 8.5x11 portrait.  Am I going to have to change my paper each time to a different drawer?

 

Is there a better way to set this up?  I'm used to setting up documents in the correct layout order ahead of time (usually in InDesign), but now I'm not sure that this printer will fold and staple anything unless it puts it in a booklet order first.   I can't seem to find anything on the web saying.... this is how you should set up your files to work the best way possible...  any suggestions?

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7556 Banner Page inc page count

May 14, 2015, 3:35 am
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Hi

 

I have a 7556 which is used by students on a self service basis, they then come and pay me at the shop till. The only way I know what to charge them is if they tell me the number of sheets of if I count the paper printed. This can be quite labour intensive and at busy times really slows down production. 

 

Is there any way to print a banner sheet after every job that includes the break down of number of pages mono and colour and if it is simplex or duplex ?

 

 

Thanks

Alison

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Xerox Phaser 4510 replace toner

May 15, 2015, 7:01 am
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I have a brand new Xerox Phaser 4510 printer.  We have had it for a while and are just starting to roll it out.  It says to "replace print cartridge" on the display.  Are you serious?  It's brand new!  Any ideas or help would be greatly appreciated.  Thank you.

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Xerox Job Tracker error after printing

May 15, 2015, 7:19 am
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Has anyone seen above error before? if yes what did you do.

 

After printing to a network printer we keep getting the error on Windows8.1. I can print successfully but the error screen just popped all the time.

 

Any comment/idea will be appreciated.

 

 Capture.JPG

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Xerox 5335 Error 016-573 when printing from certain website

May 15, 2015, 8:25 am
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We have a Xerox Workcentre 5335 with multiple people using it through a remote connection. Everyone can print fine on it except from one website. They were able to print from this website before and this issue just started a few days ago. This website is printing a PDF and the error is: Completed with error (016-573): Job ticket parse error: XML Error 1002. We can print from this website to other printers so it has to be an issue with the Xerox printer. Anyone help on this?

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Printer Xerox WorkCentre 5875

May 16, 2015, 1:36 am
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Hello (sorry for my english),

I can tell you a problem in the driver installation of Xerox WorkCentre 5875.

On a Windows 2008 R2 printserver role, during the driver ad printer installation returns the following problem:

"Unable to install primter. Operation could not be completed (error 0x0000006be)".

 

The driver used is the following:

http://www.support.xerox.com/support/workcentre-5865-5875-5890/downloads/enus.html?operatingSystem=win7x64&fileLanguage=it

Driver PCL6 version 5.351.8.0

 

After several attempts the installation is successful , but after entering the printer properties receive the following message :

 

Error 040:000:0252

Error 074:000:0061

without getting any printed sheet.

 

You can have your support ?

 

Thanks for collaboration

 

 

 

 

 

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Xerox 5855 prints extremely slow

May 18, 2015, 10:13 am
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Hello,

 

I have a client with one of these network printers. Have tried three different drivers and disabling the print spooler. Still prints at fastest i page per 30 seconds.

 

Have four other network printers on the network. All print pages in five seconds.

 

Have printed a page from the web interface for the printer, it prints in 5 seconds. Was told by support this means my problem is with the print driver. Have tried three different drivers. Systems are Win 7 64. All on Server 2012 domain.

 

Have spent three hours on the phone with support. Have been waiting for a return call or e-mail for four days now.

 

Have same problem on evey workstation on the network.

 

Any suggestions?

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New problem with color coordination

May 18, 2015, 10:24 am
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I've encountered major problems with color matching over the years— even on my previous Phaser Printer. I'm sure that to some degree it's related to the fact that I bought my original phaser for my home based mar/com business, but never was able to match the recommended page/month output. As a result, the color cubes someetimes seemed to "dry out"  and  at one point, tech support advised purging all the ink and starting over.

 

When similar problems started to occur after  trading  that unit in for a new one ( (2-3 years ago)), I conidered the possibility that the problem might be due to calibration, but soon realized  it was almost impossible to calibrate the specs for the printer, software and original image at the same time — so instead have just tried to set my production goals judiciously and done my best.

 

Since  the purchase of my  current Phaser I have terminated my business, so use my printer even less often than before — mainly for personal graphic projects (using Photoshop CS6) . . . and still battling problems with calibration.But in the past few weeks, a more difficult  problem has surfaced:

 

Suddenly any black/white  images I print have started to pick up hints of gree — a problem that seems to be worsening by the day. e.g., Yesterday a large black/white image I had scanned  looked fine online, but printed with notieable areas of green in the background. Today, I just started to print a  4"x4" photo and the printed image  is definitely green.

 

All four color "chutes" are approximately 50% full.  (And yes, that's intentional because past performance suggests iany additional cubes will  just dry out before they gets used). The only other parts of  the printer I can inspect  are the  waste tray and maintenance kit.

 

In the past, the waste tray typically filled up fairly quickly (probably because I've always kept it running 24/7); but  today I only see a few spatters of dried  ink. 

 

I also replaced the maintenance  kit 4-5 months ago. At first glance, it looked spotless, but on closer isnpection, it did seem to have a  very pale green shadow overall — and a slightly darker thread of  green around the  far end of the roller). 

 

Similarly, the plastic strip  next to the roller looked clean except for a VERY thin  thread of green ink along the top edge.

 

I'm stumped and for now, unable to finish my project, so would aprpeciate any suggestions out there.

 

 

 

 

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Persistency of color printing choice on 7855 ?

May 19, 2015, 10:18 am
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I wonder whether the choice of color is "saved" by document (mydoc.DOC) or by application (Excel vs. adobe), by session (does it keep using color until you close and reopen Word), etc.? For Excel, does it remember color choice for every sheet? I have tried some of these combinations and can't identify a reproducible pattern. Maybe there's another variable. I am a user, no admin privileges. I do understand clicking and unclicking Black and White Conversion on tab Image Options tab under printer properties. By the way, that checkbox is the only interface on that dialog other than a "Saved Settings" dropdown and OK and Cancel buttons. Note, I have never changed the dropdown which says Driver Defaults. I have only used the checkbox and buttons. By default everything comes up with the B/W checkbox selected. I mostly print from Excel, Word, Outlook, Adobe and webpages. Thanks for any guidance! Bonus: does the same convention apply to single vs. double sided printing? How about SecurePrint? (It seems that it permanently toggles. I.e. if I say secure, it stays that way forever,, regardless of source document or application, until I click Normal; and vice versa. This is not how, say, Excel works with the color choice.)
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How to disable beep after printing WorkCentre 6027

May 19, 2015, 11:12 am
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After EVERY print job the printer makes a single beep. Does anyone know if/how this feature can be disabled?

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Docucolor 252: Black Ink Is Printing Light

May 19, 2015, 11:36 am
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A few months ago we acquired a Docucolor 252 refurbished.

 

Just now we've noticed the black ink is printing as a light gray although the ink levels are at 100% in cartridge 1 and 40% in cartridge 2.  Changed the 40% cartridge for a new one and still no change.

 

All other cartridges are around 80% and the colors are printing fine.

 

We did have error 093-317 a few weeks ago that we resolved by following the directions here: http://www.justanswer.com/printers/5dbf6-dc-250-received-fault-code-093-317-aren-t-black.html

 

Currently there is no error on the machine. 

Not sure if others have seen this issue.

 

 

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Phaser 7500 problems- magenta is printing with black / black streaks

May 19, 2015, 2:01 pm
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My 7500 seemed to spontaneously print magenta dark.  I have troubleshot and printied magenta with no black in it- it still comes out very dark- like black is being added to it when it shouldnt. All other colors dont get black added. Before this, black was printing with light streaks, I replaced IU and cleaned lasers- but still there, only on black.  I am at a loss what it could be. It was printing fine them all of a suddent added black to anything with magenta in it to make it very dark.

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WORKCENTER 7835-- Booklet printing

May 19, 2015, 8:06 pm
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Recently I got 7835  for  a replacement of 7435, I do lots of booklet printing, I have downloaded driver
PS and PCL6 installed both. My  output paper is 11x 17 . All my source is layed out on 11x17  and I have selected booklet fold and staple im the xerox printer propertlies. To my surprise  the printer used 11 x17 paper but it printed the booklet in so small size  like both sides  of 11 x 17 in one side of 11x17 paper.

 

Later , I changed the setting to imposed by app, it printed as I expected but clarrity of the images are not good, like I see some color overlaps .

 

Xerox engineer came and checked all the printer settings and copy options, could not find any.

 

Later, I have down loaded PS driver, used the same settings in printer properties, I see first page and last page printed correctly, without any degrading in quality ( really good) but all other pages came in 1 x 1 inch so small, not sure what is going on. This time, I selected

imposedby driver settings.

 

Now, my only option is use setting like imposed by app and live with bad quality printing, and logo is not printing correctly, I see color overlay and picture is little blured.

Oh yes, I used print like photo option too, no cchange in quality.

 

 

Am I missing any settings, or just return the  printer.

 

Any help highly appreciated.

 

 

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Help with Server 2012 and Microsoft enhanced point and print driver

May 20, 2015, 7:10 am
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I have installed and shared our Phaser 4600 on a Server 2012 box, but I can't figure out how to get secure priinting working again.

It used to be on a Server 2003 box, and that worked fine - but now it seems to use the "Microsoft enhanced point and print driver" and I can't change it to the Xerox driver? I have no experience with the "Microsoft enhanced point and print driver " - how do I change the printer to use the 32 and 64 bit Xerox drivers instead? If I try to change to the Xerox Phaser 4600 PCL6 driver, I get a pop-up that says "Printer settings could not be saved. This operation is not supported"

Also - the printing seems quite a bit slower with this driver - unless I have configured incorrectly.

Alternatively - how do I get the secure printing option with the new MS driver?

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