Windows 7 Global Printer Driver Install Error
Hi upon receiving new Xerox C70 in our office, we were unable to install the Xerox Print Driver on one user's Window 7 Pro machine. The install process appears to run to completion, but upon right...
View ArticleCompatable vs. OEM toner problems?
I was wondering what types of problems could happen when using compatable or refuil kits rather than OEM toners? COuld you ruin the drum? Hardware?Thanks
View ArticlePhaser 7760DN Slow spooling/priniting Mac
Hi, wondering if anyone else is having issues with very slow processing/spooling. We had a 7750DN printer this one replaced, we still use it, and it prints the same files super quick. The new 7760DN...
View ArticleXerox 510 Controller HD
Our Xerox 510's orginal Dell controller hard drive died. We are trying to replace it with a Dell 790 running windows 7 64 bit. The original SCSI card has no Win 7 drivers, so we replaced it with a...
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6204 Wide Format - Dirty printout with lines
My Xerox 6204 Wide Format printer is printing out pages that look like this: I don't know what is causing the black lines to appear. Are there any rollers that I can clean to fix this?
View Articlexerox 550 - margins
i have a xerox 550 and for some reason my margins are off on everything i print is there a way i can change the margins so that they are correct
View ArticlePhaser 7500DN Automatic Paper size selection doesn't work
We just got a Phaser 7500DN and have not yet added an additional tray. Tray 1 (MPT) is loaded with Letter (8.5x11") paper and Tray 2 has Tabloid (11x17") paper. Currently the only way to get it to...
View ArticlePhaer 8850 error code 36,002.46:119281
Hi there, Came in this morning sent a two page document to my Phaser 8860, one page printed out with two blanks that appeared to have fuser oil on them and there was a message with this error code...
View ArticleSlow First Page Out Spool on ConnectKey Devices
I just deployed 15 ConnectKey copiers to a few medical practices, I noticed that there is a good 4 second delay from then the job is sent from the users computer before the machine starts to print....
View ArticleCWW on Server 2012 R2 connectivity problem
We've recently upgraded infrastructure and OS here and I've attempted to install the new version of CWW (5.12) on our new print server (Server 2012R2). It loads and can reach the printers but won't...
View ArticlePhaser 6125 printing in grey
Hi there,My phaser 6125 is printing in grey rather than black. I've tried the following:- replace the cartridge- run all the admin tests through the menu, refresh the drum etc etc- cleaned the housing...
View ArticlePhaser 7750 offline
My phaser 7750 went offline some days ago and refuses to return online. I have reinstalled the driver, changed the USB cable, applied some diagnostic programmes (such as FIXIT) and all say that the...
View ArticleAre There Margin or Bleed Settings on ConnectKey Devices?
Are There Margin or Bleed Settings on ConnectKey Devices? Users reporting when faxes come out, there is a margin border that blocks out some information from the sender. Any help would be appreciated.
View ArticleHow do you recover a Phaser 8560 after a bad firmware update?
Apparently the people that were doing a firmware update to a Phaser 8560 didn't wait long enough before rebooting it so now the unit is bricked. Front panel has nothing on the LCD and just a red light...
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print properties showing generic drivers instead of actual printer drivers
Hi,I am from India XRCI IT Support. Few of our users are finding themselves only able to print Single sided, and unable to edit the preferences.printer installed on server is WC 7845 Users are...
View Articlephaser 8500 error message 09,006,41:19353
Having problems printing does anyone know what this code means or know where to get the solution
View ArticlePhaser 7500 Doesn't recognize that Tabloid and 11x17 are the same size
This seems to be a flaw in the driver, but I've noticed that when printing to "11x17" not specified as "Tabloid" we get a "Paper Not Available" message even though it is loaded. If we specify "Tabloid"...
View ArticleD125 Scan Folder Destination
Xerox D125 printer. Our server that holds all our files went ka-put from a storm. We have a new destination folder for when we scan and save over the network, and I know the path/IP address and...
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Xerox Phaser 7500 Print Quality Issues (streaks) See Photo
Our Phaser 7500 is printing streaks when toner is light (heavy toner doesn't seem to be an issue) If we print a low percentage of black - IE: 5%-20% black AKA: Gray - we get streaks.See sample image. I...
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Phaser 6121 driver
I see the latest driver for Phaser 6121, and the description says that the driver is for :"Print driver installer for the Phaser 6121MFP and Phaser 6121MFP-S. This software supports Mac OS 10.6, 10.7,...
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