ColorQube completed jobs not working
Hi,I'm trying to see completed jobs on a ColoQube 9301 under Printing preferences->Job Settings. For some reason, for every job, I see "Job <number>" and owner "Remote user".. why I can't see...
View Article12x18 output on a Phaser 7500DN not complete
When trying to print to 12x18 media, the printer only prints about 12x12 and does not print the remainder of the document. We have tried both trays and have checked software and printer settings to...
View Article4600 2-sided printing greyed on a printer and not on another. Same everything.
I have 2 Phaser 4600 with the latest drive 5.37736.0N 2014.06.11 and firmware and I am able to select 2 sided print only on one of them. They have exactly the same configuration. What's wrong?
View ArticleWorkcentre 6605dn loud clicking noises
Hi, I have a Workcentre 6605dn that makes a loud clicking/rattling noise when I print to it. Using the diagnostics I have found that the clicking occurs when the Paper Transport Motor is tested. Is...
View ArticleXerox Copiers will not scan to email
Hello! I have two Xerox WorkCentres that will not scan to email. They are a WC5735 and a WC7556. I am not sure what has happened but every time I attempt to scan a document to email using either of...
View ArticleXerox 3600 Duplex Jam - Recurrent
I am getting a recurrant jam in the duplexer. The paper feeds and you see it in come out of the printer. It then goes back in to the duplexer and jams. I open it up and fine the paper doubled over...
View ArticleXerox 5740/5745 - Printing odd sizes
Every now and then, a person in the office will print a document that is an odd size - therefore the printer will not print the job. Is there any way to "force" the job onto letter-sized paper while it...
View ArticleWindows 8 Printing Issue on Xerox Phaser 7760
We have a new laptop (3 months old) with Windows 8 that prints all documents (PDF, Word, excel, etc) on 11 x 17 although all settings are set to 8.5 x 11. Our other computers with Windows 7 print fine....
View ArticleSet-up to Print Booklet on 550
I have a 550, Production Finisher and EX560 Fiery. I want to print an eight-page saddle-stitched booklet, page size 5.5x8.5 when folded and stitched. My source document is a four-page PDF, page size...
View ArticleSend fax through ethernet
Hello! We currently have a WorkCentre 7535 that we need to set up to fax. The machine is nowhere close to any phone jacks, but is near a plethora of ethernet jacks. Is there a way we could configure...
View ArticleRandom Black print gradation changing
Hi, This is my first post so first of all "Hello!" and thanks for any help in advance. I am currently pulling my hair out with an issue one of my companies is having and it is costing us hundreds of...
View ArticleUnderscore character prints differently on Phaser 4622
We have a Phaser 4510 and when printing two underscore characters it prints as a solid line. When printing the same document on the Pahser 4622 there is a small gap between the underscore which...
View ArticleDefault 1-Sided Print Setting Being Ignored
Greetings, We recently purchased the Xerox WorkStation 7845. I have changed the print default to 1-sided printing in the printer software (when I go to the IP) as well as the printer driver properties....
View Article3635mfp vertical line only using DADF
have a 3635mfp that intermittently puts a vertical line down the page only when using the document feeder, the flat bed does not do it. Have replaced the scanner glass and the LSU (scanner head). Still...
View ArticlePhaser 7750 uneven color across page
When printing the solid fill pages under troubleshooting you can see the magenta and the yellow fade the last third of the page on the right hand side.The yellow was worse earlier but I cleaned all...
View ArticleBidirectional communication issue for driver GPD 5377.6 on Server 2012 R2
Hello everyone, I searched through the forum, but couldn't find this exact issue (probably due the the driver being recently updated). My organization is going from a Server 2008 to Server 2012 R2 VM...
View ArticlePhaser 7800GX Tabloid Issues from Photoshop CS6
Even though Tabloid is chosen in the driver, it still shows legal size and prints a tabloid size image legal size on a tabloid sized sheet.It seems I cant get the two areas of the driver to agree on...
View Articlecustom print range not working
We purchased a 8750 colorqube for presentations. I was told the printer would allow for us to print select pages and range of pages via the custom print selection. Printer will only print the page...
View ArticleOil on prints - DC1256GA
I'm getting a lot of oil on prints from my DC1256GA. It started around the same time as I replaced the cleaning cartridge and fuser oil but I wouldn't have thought it would be related to those. The...
View ArticleXerox print prefs keep reverting to generic windows 7/Windows Server 2008 R2
Has there been a solution to the following thread below. Our print drivers are constantly breaking and reverting to what looks like the genreic global driver....
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