009-953 Reseat Cartridge
I received a message "Replace Black Cartridge," so I did.After replacing the cartridge, I received an error message: 009-953 Reseat Cartridge.I removed it and replaced it, tried another new cartridge,...
View ArticlePrinting a page from Acrobat Pro 8 sometimes shows little blocks and some...
Hi, Our Phaser 6250 sometimes prints funny little boxes and bold characters when printing from Acro Pro 8.It prints fine on the Cube 8570 tho.I looked at another post for a sim prob but could not see...
View ArticleProblems with printing in colors
Hello,We have a Xerox Work Centre 6505DN that printing in colors have stopped to function after we have put in new original toner cartrigde for colors. Printing in black is working ok without any...
View ArticlePad Printing
Is there away to have the AltaLink offset every 25 copies (Pad Printing) of a single page? The client does not want to alter the original file (1 page file to a 25 page file). Any suggestion?
View ArticleDriver to slow
Hi there,our Windows Server2019 distributes the printers via GPO.I have now noticed that printing on the Xerox machines is slower than on the Brother printer.For example: If I want to print a table in...
View ArticleVIPP Suite Release 16.0.1.2 - Announcement
Announcing VIPP Suite Release 16.0.1.2 (for VIPP Design Express) now available on xerox.com. This release supports Adobe’s Creative Cloud InDesign through the VIPP Design Express tool and Adobe’s...
View Articlevertical black lines
After a couple of pages, which are ok, the printed pages are full of vertical black lines. sometimes you cannot even read what is written...What might be the problem??
View ArticleNeed Freeflow CD installer /Recovery V.8 SP-2
Please help where can i buy or download Freeflow CD installer/Recovery for my 700Press V.8 Sp-2. i lost my CD since i have been using this machine for 7 years. now i would like to sell this machine,...
View ArticlePrint Job stuck at "PROCESSING"
HiI have a Xerox 510DP wideformat printer with a HFT controller. When I try to print from computer or from the WEB PMT, the job reaches the printer but does not print and the printer gets stuck at...
View ArticlePrinter error 92.597.00.15017
Using ColorQube 8580 which has frozen showing "Printer error 92.597.00.15017". Does anybody know what this means and how to clear the printer. We run regular cleaning routine and servicing.
View ArticleNot possible to print from paper tray
Hi,I have a problem with my Xerox Phaser 6500DN.I have used this printer for some time now and never had any problems with it, but recently I can only print using the manual feed of the printer. There...
View ArticlePrinting on labels causing issues
Hello,We are having issues printing on labels using tray 1. The printer does not always recognise our label sheets (usually around 140gsm) as labels and asks us to use the bypass tray. The bypass tray...
View ArticleNew computer, B405 not printing
I ha ve just set up a new computer on the LAN. (Windows 10 64). The drivers installed OK and the B405 is discovered and added into the Devices, but I cannot print to it. Windows simply returns an...
View ArticlePrint the configuration report in a different printer. Remote queues on MS...
We manage printers remotely in a number of locations. The configuration reports are always printed locally on the machine. Is there a way to get the complete report as a pdf or to print to a printer...
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Versant 180 Asks to check paper trays after auto clear
After either the Auto Clear timer hits, or a user logs out of an account, the Versant shows this menu: And it goes through each paper tray. Each tray is dedicated except for the bypass. I am not sure...
View Article7120 prints some very small versions of documents
Hi Guys, Im having an issue where my Xerox 7120 is printing small versions of documents. Its basicaly shrinking documents to 25% their size and printing it in the centre of the page. Page sizes and...
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Printing from a User Folder and adding a fold Xerox C60/C70
We can store a print job to a user folder without issue however we want to add a fold to the output when printed. We have a fold module as part of our finisher however when we recall the document to...
View ArticleToner seems to get run out of suddenly
Hi, i have a Workcentre 6515 and the black toner seems to be run out of suddenly , when black toner indicator reach a 42% suddenly change to 1% , this have happened only with black toner. Has someone...
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Issue printing on DL Envelopes, says wrong size.
Hi all,I am havign issues printing on a DL Envelope. I am using Microsoft Word which has been told the paper size is DL envelope. When I load the DL envelope into Tray one, the printer asks me what I...
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Image Quality Issues
I appear to have discoloured areas on my prints. Almost like a blue patches. If I print multiple copies of the same document these patches are not in the same place. All toner's (with the exception of...
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