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Work Centre 3325 Scan to Network Computer

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I have a Work Centre 3325 I usually use Scan to Computer through my network and whatever I scan will go to my computer in the format I requested.  Yestersday when I attempted to do it it says it's Not Available. I disconnect all the wires and reconnected them and it still doesn't work.

 

My IT guy says I'm missing a program called Image Retrival but I cannot find it. I wanted to know if someone knew what I could do to fix this problem?


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