Our D125 gives an error/fault of 047-320, which is a communication error with the finisher every time it either runs out of paper, or if I hit the stop button. This doesn't happen during a jam, however when I am having a jam around the #2 area, the printer reports there's also a jam in the finisher, even though there is no paper at all in the finisher. I still have to open the finisher door to let the printer clear the finisher area jam, then I open the main door and get rid of the real jam. I think these two things are related. Anyone have any suggestions as to what I could do before calling for a service call? The techs in our area are short-handed and I'd love it if someone could give me a solution to this.
Thanks.....rob