Yes, of course, our Phaser 6180 is 'aging' but what a workhorse! But after ALL these years of operation, now suddenly it won't pick up thin cardstock or thick glossy photo paper from the MPT (Tray1) even though it feeds 'standard old paper' from this same source just like it did when brand new. A note: we JUST had it serviced (well, just prior to the current COVID situation, so it's been like five months ago..) but still... So what's "The Real Diagnosis" from someone at Xerox ? (... NOT that I don't trust our only souce of service for this wonderful old machine but everything with him over the past few years is $200-$400 for labor and parts every blasted time...)
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