My Docuprint CP225 is connected through a USB cable to a new Inspiron 3475 AIO computer and has been working without a hitch for over 6 months. All of a sudden it will not communicate with the computer and Windows tells me the printer is off line.
I am unable to bring it back on line. Reinstalling the driver does not work. Plug and play does not work. Under Add Printers & scanners Windows is able to find the printer but when told to install it, a blue window asking for a WPS pin comes up. This has never happened before when I moved the printer to a new computer.
Where do I find this pin or how do I avoid this requirement?