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Missing printing options

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I have a Phazer 6180MFP that has and still serves us well over the years which we use it as a network printer/scanner. That is until recently when I installed Apple Catalina operating system. Once installed I was unable to print at all with an error message, something about a filter... I contacted Xerox, inquiring about a new driver. The Xerox tech said that they had nothing available at the time and suggested that I contact Apple to restore my operating system to the previous version, Mojave. I was able to do that via the local Apple store Genius Bar. Now I can print, which is great but I cannot print double sided as the option is greyed out and obviously not available. Anyone else experience the same issue and how did you resolve it?


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