Hello all, having an issue that's driving us nuts. Hopefully someone can help
Background: Using over 30 Xerox printers no issue except for 1 printer (3655x). We have a print server. We use 2 entries for same printer. 1 for regular paper Tray 1, the other for label paper tray 2. Because of a particular application that's what we're stuck with, but it works. Been working for years.
Problem: One 3655x no matter which tray is printed to, always prints to tray 1. My print server settings are correct, same as all the other xerox's we have. So the issue has to be on this new 3655x that we are using.
Any ideas what could be wrong? Any tips to look into?