We have 75 Phaser 5550s and 7500 that we only have letter paper in and if a custom paper size is printed to them they convert it to letter paper with no problems. We are looking to replace all of our printers with the B610 and C7000, but when we send a custom paper size to it when everything is set to 8.5x11 it just gives an error. Is there anyway to make the new printers work like the old ones? If they didn't put this convention in the new printers, can it be added?
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