Hello and good day! I don't know what I did wrong! I was having light stripes issues and i did the basic cleaning procedure. I wiped off the maintenance kit and some residual ink that was on the metal roller accessed through the top panel. Now the printer will not print anything at all. There was some smudging that appeared after and I did the cleaning test for that and now that's all gone. What did I do?
Thank you,
jessica.