I am in IT Support and have a customer that is having problems with a VersaLink C405. The device was purchase about 45 days ago. When sendng documents from Windows 10 Creator PC's, the colors come out wrong. They have one document that is a table with a light blue background and it prints out pinkish gray. Same document from a non Creator PC prints fine. I have tried different drivers, V3, V4 PCL6 to eliminate any PS issues. The main docs are from Word 2013, but also a label application gives color issues as well. For a workaround, I shared the printer connection from a non Creator laptop and jobs printed through there are perfectly fine. Any body seen this? It has the latest General Release of 68.10.91 for firmware. Any ideas?
↧