I'm from Venezuela and I'm writing because I've recently bought a 7800 DN printer... After a few weeks it started to show an error and apparently switched to a GX instead of a DN, is this possible? Why is this happening? It also can't recognize the fuser or the drum.
I've tried to load the software from an usb drive but it won't respond...
I would really appreciate your quick help in this matter since I have almost 4 months without been able to use the printer...
Thank you so much,
Best regards...