hello
i have a phaser 7760 machine which connected to network using static ip.
the machine can prints and work grate till it stop printing.
when it does i can see the users jobs in the server Q and there is no ping communication to the machine.
when running network diagnostic at the 7760 user interface it says packge jan ND26.
restarting the machine will bring it back to life but this issue can repeat itself after 10 minutes.
the firware is the latest on the xerox site 5.2.1.
we have replace the network board, power supply, network cable but nothing helps.
is there any updated firmware?
can someone help on this issue?
regards
yaniv