Hello!
Our organization bought several WorkCentre 3315 devices for branch offices.
we tryed to configure printing from our computers to this device throug cups and ipp, as described in admin manual here: http://www.support.xerox.com/support/workcentre-3315-3325/file-redirect/enus.html?fileLanguage=en&contentId=127335
We enabled IPP support on Workcentre, and set "ipp://<dev_ip>/ipp/<printer_name>" in cups but printer not working
We tried some different url like 'ipp://<dev_ip>' and 'http://<dev_ip>:631'/ It not working too.
Every time we got same errors:
Сен 07 21:04:42 nb.local cupsd[17857]: Validate-Job IPP/1.1 Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri=\"http://192.168.3.136:631/ipp/buh\" Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name=\"nick\" Сен 07 21:04:42 nb.local cupsd[17857]: job-name=\"Test Page\" Сен 07 21:04:42 nb.local cupsd[17857]: document-format=\"application/octet-stream\" Сен 07 21:04:42 nb.local cupsd[17857]: IPP/1.1 Validate-Job #3 Сен 07 21:04:42 nb.local cupsd[17857]: ---- operation-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: attributes-charset charset utf-8 Сен 07 21:04:42 nb.local cupsd[17857]: attributes-natural-language naturalLanguage ru-ua Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri uri http://192.168.3.136:631/ipp/buh Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name nameWithoutLanguage nick Сен 07 21:04:42 nb.local cupsd[17857]: job-name nameWithoutLanguage Test Page Сен 07 21:04:42 nb.local cupsd[17857]: document-format mimeMediaType application/octet-stream Сен 07 21:04:42 nb.local cupsd[17857]: ---- end-of-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: Idle. Printer is ready to print. Сен 07 21:04:42 nb.local cupsd[17857]: update_reasons(attr=1(none), s=\"(null)\") Сен 07 21:04:42 nb.local cupsd[17857]: op=\' \', new_reasons=0, state_reasons=2 Сен 07 21:04:42 nb.local cupsd[17857]: Get-Printer-Attributes: successful-ok-ignored-or-substituted-attributes (successful-ok-ignored-or-substituted-attributes) Сен 07 21:04:42 nb.local cupsd[17857]: Validate-Job: successful-ok (successful-ok) Сен 07 21:04:42 nb.local cupsd[17857]: Create-Job IPP/1.1 Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri=\"http://192.168.3.136:631/ipp/buh\" Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name=\"nick\" Сен 07 21:04:42 nb.local cupsd[17857]: job-name=\"Test Page\" Сен 07 21:04:42 nb.local cupsd[17857]: IPP/1.1 Create-Job #5 Сен 07 21:04:42 nb.local cupsd[17857]: ---- operation-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: attributes-charset charset utf-8 Сен 07 21:04:42 nb.local cupsd[17857]: attributes-natural-language naturalLanguage ru-ua Сен 07 21:04:42 nb.local cupsd[17857]: printer-uri uri http://192.168.3.136:631/ipp/buh Сен 07 21:04:42 nb.local cupsd[17857]: requesting-user-name nameWithoutLanguage nick Сен 07 21:04:42 nb.local cupsd[17857]: job-name nameWithoutLanguage Test Page Сен 07 21:04:42 nb.local cupsd[17857]: ---- end-of-attributes-tag ---- Сен 07 21:04:42 nb.local cupsd[17857]: Create-Job: successful-ok (successful-ok) Сен 07 21:04:42 nb.local cupsd[17857]: Print job accepted - job ID 18. Сен 07 21:04:42 nb.local cupsd[17857]: Sending file 1 using chunking... Сен 07 21:04:42 nb.local cupsd[17857]: Send-Document: client-error-not-found (client-error-not-found) Сен 07 21:04:42 nb.local cupsd[17857]: Не удается добавить документ в задание печати. Сен 07 21:04:42 nb.local cupsd[17857]: Set job-printer-state-message to "Не удается добавить документ в задание печати.", current level=ERROR Сен 07 21:04:42 nb.local cupsd[17857]: This printer claims to support Create-Job and Send-Document, but those operations failed. Сен 07 21:04:42 nb.local cupsd[17857]: Add \'?version=1.0\' to the device URI to use legacy compatibility mode. Сен 07 21:04:42 nb.local cupsd[17857]: update_reasons(attr=0(), s=\"+cups-ipp-conformance-failure-report,cups-ipp-missing-send-document\") Сен 07 21:04:42 nb.local cupsd[17857]: op=\'+\', new_reasons=2, state_reasons=2 Сен 07 21:04:42 nb.local cupsd[17857]: PID 18548 (/usr/lib/cups/backend/http) stopped with status 4.
Below is decoded network traffic dump with IPP printing session
No. Time Source Src Port Destination Dst Port Protocol Length Info
60918 0.021896 192.168.24.51 60918 192.168.3.136 631 IPP 710 IPP request
Frame 5: 710 bytes on wire (5680 bits), 710 bytes captured (5680 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60918 (60918), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 670
[2 Reassembled TCP Segments (858 bytes): #4(188), #5(670)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 2.0
Operation-id: Get-Printer-Attributes
Request ID: 1
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requested-attributes: compression-supported
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.059283 192.168.3.136 631 192.168.24.51 60918 IPP 166 IPP response
Frame 10: 166 bytes on wire (1328 bits), 166 bytes captured (1328 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60918 (60918), Seq: 18, Ack: 859, Len: 126
[2 Reassembled TCP Segments (143 bytes): #8(17), #10(126)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Server error (Server-Error-Version-Not-Supported)
Request ID: 1
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60922 0.101048 192.168.24.51 60922 192.168.3.136 631 IPP 710 IPP request
Frame 22: 710 bytes on wire (5680 bits), 710 bytes captured (5680 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60922 (60922), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 670
[2 Reassembled TCP Segments (858 bytes): #21(188), #22(670)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Get-Printer-Attributes
Request ID: 2
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requested-attributes: compression-supported
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.147317 192.168.3.136 631 192.168.24.51 60922 IPP 1324 IPP response
Frame 28: 1324 bytes on wire (10592 bits), 1324 bytes captured (10592 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60922 (60922), Seq: 18, Ack: 859, Len: 1284
[2 Reassembled TCP Segments (1301 bytes): #26(17), #28(1284)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK-Ignored-Or-Substituted-Attributes)
Request ID: 2
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
Unsupported attributes
Printer attributes
compression-supported: none
copies-supported: 00000001000003e7
document-format-supported: application/octet-stream
multiple-document-handling-supported: separate-documents-uncollated-copies
operations-supported: 2
printer-is-accepting-jobs: true
printer-state: Idle
printer-state-message: Idle. Printer is ready to print.
printer-state-reasons: none
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60924 0.178072 192.168.24.51 60924 192.168.3.136 631 IPP 739 IPP request
Frame 37: 739 bytes on wire (5912 bits), 739 bytes captured (5912 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60924 (60924), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 699
[2 Reassembled TCP Segments (887 bytes): #36(188), #37(699)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Get-Printer-Attributes
Request ID: 4
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requesting-user-name: nick
requested-attributes: compression-supported
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60926 0.178594 192.168.24.51 60926 192.168.3.136 631 IPP 251 IPP request
Frame 41: 251 bytes on wire (2008 bits), 251 bytes captured (2008 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60926 (60926), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 211
[2 Reassembled TCP Segments (399 bytes): #40(188), #41(211)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Validate-Job
Request ID: 3
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requesting-user-name: nick
job-name: Test Page
document-format: application/octet-stream
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.226832 192.168.3.136 631 192.168.24.51 60924 IPP 1324 IPP response
Frame 47: 1324 bytes on wire (10592 bits), 1324 bytes captured (10592 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60924 (60924), Seq: 18, Ack: 888, Len: 1284
[2 Reassembled TCP Segments (1301 bytes): #45(17), #47(1284)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK-Ignored-Or-Substituted-Attributes)
Request ID: 4
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
Unsupported attributes
Printer attributes
compression-supported: none
copies-supported: 00000001000003e7
document-format-supported: application/octet-stream
multiple-document-handling-supported: separate-documents-uncollated-copies
operations-supported: 2
printer-is-accepting-jobs: true
printer-state: Idle
printer-state-message: Idle. Printer is ready to print.
printer-state-reasons: none
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.241412 192.168.3.136 631 192.168.24.51 60926 IPP 233 IPP response
Frame 52: 233 bytes on wire (1864 bits), 233 bytes captured (1864 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60926 (60926), Seq: 18, Ack: 400, Len: 193
[2 Reassembled TCP Segments (210 bytes): #50(17), #52(193)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK)
Request ID: 3
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60928 0.264291 192.168.24.51 60928 192.168.3.136 631 IPP 207 IPP request
Frame 60: 207 bytes on wire (1656 bits), 207 bytes captured (1656 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60928 (60928), Dst Port: 631 (631), Seq: 189, Ack: 1, Len: 167
[2 Reassembled TCP Segments (355 bytes): #59(188), #60(167)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Create-Job
Request ID: 5
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
requesting-user-name: nick
job-name: Test Page
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.302948 192.168.3.136 631 192.168.24.51 60928 IPP 337 IPP response
Frame 64: 337 bytes on wire (2696 bits), 337 bytes captured (2696 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60928 (60928), Seq: 18, Ack: 356, Len: 297
[2 Reassembled TCP Segments (314 bytes): #62(17), #64(297)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Successful (Successful-OK)
Request ID: 5
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
Job attributes
job-uri: http://192.168.3.136:631/job-17
job-id: 17
job-state: Pending
job-state-reasons: none
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
60930 0.375177 192.168.24.51 60930 192.168.3.136 631 IPP 45 IPP request
Frame 79: 45 bytes on wire (360 bits), 45 bytes captured (360 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.24.51 (192.168.24.51), Dst: 192.168.3.136 (192.168.3.136)
Transmission Control Protocol, Src Port: 60930 (60930), Dst Port: 631 (631), Seq: 425, Ack: 18, Len: 5
[5 Reassembled TCP Segments (429 bytes): #70(195), #71(4), #72(223), #73(2), #79(5)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Operation-id: Send-Document
Request ID: 6
Operation attributes
attributes-charset: utf-8
attributes-natural-language: ru-ua
printer-uri: http://192.168.3.136:631/
job-id: 17
requesting-user-name: nick
last-document: true
document-format: application/octet-stream
End of attributes
No. Time Source Src Port Destination Dst Port Protocol Length Info
631 0.394354 192.168.3.136 631 192.168.24.51 60930 IPP 233 IPP response
Frame 80: 233 bytes on wire (1864 bits), 233 bytes captured (1864 bits)
Raw packet data
Internet Protocol Version 4, Src: 192.168.3.136 (192.168.3.136), Dst: 192.168.24.51 (192.168.24.51)
Transmission Control Protocol, Src Port: 631 (631), Dst Port: 60930 (60930), Seq: 18, Ack: 425, Len: 193
[2 Reassembled TCP Segments (210 bytes): #77(17), #80(193)]
Hypertext Transfer Protocol
Internet Printing Protocol
Version: 1.1
Status-code: Client error (Client-Error-Not-Found)
Request ID: 6
Operation attributes
attributes-charset: utf-8
attributes-natural-language: en-us
End of attributesYou can see: for message "Operation-id: Send-Document" printer answers "Status-code: Client error (Client-Error-Not-Found)"
What wrong with this printer? Why it dont print?