Hi I am trying to print some 11" 17" paper on our Xerox 560 however each time I press print the machine automatically requests that I put a3 in the tray. (I am in the UK).
The paper has been correctly set in command workstation and when loaded into the printer. I have also set the default size of the tray to 11" 17" and removed a3 presets.
Any help appreciated cheers.