Hi everyone,
I have a Phaser 6000B printer. My problem is that the "Printer Status" button is grayed out in its preference window (see attached screenshot)
Details:
- Total impressions: ~450 pages
- Initial cartridge(s) run out recently, replaced with genuine Xerox cartridge(s). (I'm not sure which color was replaced, black is sure.)
- operating system: Windows Server 2012 R2
- firmware version: 1.62.0
- driver version: 2.6.6.0 GDI x64
I remember that this button worked in the past, I saw the toner level etc.
Is there any additional software needed beyond the driver to enable this option?
Thanks,
Zsolt